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Goodwill Industries of Denver's Essential Soft Skills for Employment

Program Overview

Online Soft Skills Training Courses

Online soft skills training courses

The key to getting, and keeping, a good job is about more than your technical training. It's about how well you communicate, work in a team, manage conflict, and exhibit a professional attitude. These are considered "soft skills," and employers in practically every industry say they look for these qualities when hiring someone. This online soft skills training program — developed by Goodwill Industries of Denver and Colorado State University — is here to help you build these skills and earn digital badges to add to your resume, so you can prove to hiring managers that you have what it takes to succeed in the workplace.

Start learning today. No application required.

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What are soft skills and why are they important?

The term soft skills applies to general "people skills," such as communication, teamwork, and professionalism. Unlike hard skills — which are applied toward specific types of jobs, such as computer programming, construction, or medical care — soft skills aren't often directly taught in school or career training programs. Yet, they are just as, if not more, important that hard skills in many jobs.

This program offers soft skills training through seven online courses, giving you a foundation of knowledge and tools to be a valuable employee. You will learn to:

  • Identify your strengths and weaknesses
  • Communicate with supervisors, coworkers, and customers/clients
  • Manage conflict at work and home
  • Define ethics and values, and develop your own personal code of ethics
  • Work effectively in a team
  • Use positive stress management techniques
  • Improve your self-motivation and professional attitude

How the program works

For every soft skills training course you successfully complete, you earn a digital badge that can be displayed on your resume, social media profiles, and online portfolio. This allows employers to click on the badges, see exactly what you learned, and see that you gained these skills through Goodwill Industries and CSU — two well-known and respected organizations.

You may opt to register for groups of courses together to save money on tuition. When you do this, you can earn "quest badges" that indicate you learned a group of skills.

You can also register for all the courses in the program to earn a "mastery badge." When you complete the mastery badge, you demonstrate that you have a well-rounded base of skills, increasing your value in the job market.

Learn more about digital badges and how they work or register on the curriculum page.

A partnership rooted in education and service

Colorado State University, the land grant institution of Colorado, has partnered with Goodwill Industries of Denver to offer this program. Goodwill Industries of Denver's long history of connecting individuals with meaningful and lasting careers combined with CSU's mission of excellence and outreach, create an impactful training for adults looking to bolster their professional skills for improved career advancement and opportunity.