Frequently Asked Questions

Appeals

There are two types of appeals:

Course Registration/Refund Appeals

These types of appeals include the following requests:

  • Late or retroactive drop
  • Late or retroactive withdrawal
  • Refund of tuition and/or technology, course, and late fees

Financial Aid

If you are appealing to drop or withdraw from a credit course, be aware of the following information:

  • You may only keep financial aid for classes you attended.
  • The financial aid that you receive is proportional to the length of time that you were enrolled in the course. Thus, you may be required to return financial aid funds immediately.

If you have questions about the potential impact that the outcome of an appeal may have on your financial aid, please email Office of Financial Aid or call (970) 491-6321.

If you are seeking a University Withdrawal and you are receiving financial aid, you must contact Office of Financial Aid at (970) 491-6321 as you may be required to repay your financial aid.

Course Registration/Refund Appeal Forms


Students who are not admitted to a CSU degree program: To request a course registration change (e.g., a late or retroactive drop or withdrawal, a change of grade from an "F" to a grade of "W" (Withdrawal), and/or a refund of tuition and/or technology, course, and late fees, you must submit a CSU Online Course Registration/Refund Appeal Form.

Undergraduate students who are admitted to a CSU degree program: To request a course registration change (e.g., late or retroactive drop or withdrawal, a change of grade from an "F" to a grade of "W" (Withdrawal), and/or a refund of tuition and/or technology, course, and late fees, you must submit a CSU Online Course Registration/Refund Appeal Form.

Graduate students who are admitted to a CSU degree program: To request a course registration change (e.g., a late or retroactive drop or withdrawal, a change of grade from an "F" to a grade of "W" (Withdrawal), you must submit a CSU Registration Appeal Form to the Graduate School. If you also wish to request a refund of tuition and/or technology, course, and late fees in addition to a course registration change appeal or if you only wish to request a refund of tuition and/or technology, course, and late fees, you must submit a CSU Online Course Registration/Refund Appeal Form to CSU Online.

Academic (Grade) Appeals

An academic (grade) appeal may be submitted when a student believes a grade was miscalculated by the instructor and/or when a student believes that a higher grade should have been granted by the instructor based on the quality of the student's work.

Academic (grade) appeals must be submitted in writing to the department chairperson of the academic department that offered the course.

The request must be submitted or postmarked no later than 30 calendar days after the first day of classes of the next regular semester following the date the grade was recorded. If no appeal is filed within this time period, the grade will be considered final. See the Academic Standards and Policies section of the CSU General Catalog for complete policy information.

CSU Online will not review academic (grade) appeals and will return these requests to students.

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