Application of practice processes with selected populations.
HDFS 101 (Individual and Family Development)
Amber Franzel grew up in Fort Collins, Colorado, receiving her BSW from Colorado State University and her MSW from the University of Michigan in Ann Arbor. She has been a licensed social worker since 2008 and has field experience in Elder Protective Services both as a caseworker and supervisor, in community mental health centers focusing on intensive case management for those with chronic and severe mental health issues, and most recently, with the Long-Term Care Ombudsman Program, advocating for older adults in nursing homes and assisted livings. In addition to making sure resident rights are upheld, she also has an interest in nursing home culture change and promoting person centered care into health care in general. As an advocate for residents and families who may not understand the complex elder care system, she spends a lot of time in mediation sessions to negotiating ways to improve the quality of life and quality of care for residents, especially if they are not able to do so. Her professional interests relate to bioethics, navigating family complexities, working within regulations to meet patient needs, and coordination between systems to promote a high level of patient care within a complex and often dysfunctional system.