Theories, models, and skills required for design and guidance of multi-party conflict resolution in group, community and organizational settings.
SOWK 551 (Fundamentals of Mediation).
Textbooks and Materials
Textbooks and materials can be purchased at the CSU Bookstore unless otherwise indicated.
- Conflict Management for Managers: Resolving Workplace, Client, and Policy Disputes, 1st Ed. (2013)
Raines, Susan S.
- Negotiation: Closing Deals, Settling Disputes, and Making Team Decisions*, 1st Ed. (2012)
Hames, David S.
- The Moral Imagination: The Art and Soul of Building Peace (2005)
Lederach, John Paul
- The Skilled Facilitator: A Comprehensive Resource for . . ., 2nd Ed. (2002)
*Please visit the student materials site: http://www.sagepub.com/hames/main.htm