This course will help students evaluate operating standards essential to the profitability by applying strategic and critical thinking.
This course can be applied toward:
NRRT 442 or NRRT 471.
Textbooks and Materials
Textbooks and materials can be purchased at the CSU Bookstore unless otherwise indicated.
- Managing Front Office Operations, 10th Ed. (2017)
Kasavana, M.L., American Hotel & Lodging Educational Institute
Instructor and Outreach Coordinator