This course will improve your understanding of managerial communication skills, negotiation tools, and their implications for effective organizational communication and management of potential conflicts faced by managers in the tourism industry.
This course can be applied toward:
Graduate standing. Offered only as an online course. This is a partial semester course.
Textbooks and Materials
Textbooks and materials can be purchased at the CSU Bookstore unless otherwise indicated.
- Tourism Policy and Planning: Yesterday, Today, and Tomorrow, 2nd Ed. (2013)
David L. Edgell Sr, and Jason Swanson (Hardback)
David W. Knight is a Center for Collaborative Conservation Fellow and an Associate Professor at Colorado State University. Some of David's interests include community development, community-based conservation, conflict management in natural resources, environmental governance, outdoor recreation, social ecological systems, and sustainable tourism.