NRRT 625 - Communication/Conflict Management in Tourism

  • 2 credits

This course will improve your understanding of managerial communication skills, negotiation tools, and their implications for effective organizational communication and management of potential conflicts faced by managers in the tourism industry.

This course can be applied toward:


Graduate standing. Offered only as an online course. This is a partial semester course.

Textbooks and Materials

Textbooks and materials can be purchased at the CSU Bookstore unless otherwise indicated.


  • Tourism Policy and Planning
    David L. Edgell Sr, and Jason Swanson (Hardback)
    ISBN: 978-0-415-53452-9


David Knight


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