To be successful in today's workforce, employees must demonstrate communication competence. Unfortunately, research consistently finds that writing skills, in particular, are lacking among graduates (e.g., Clokie & Fourie, 2016). To make matters more challenging, today's professional world is changing due to factors like technology, globalization, and an increasingly diverse workforce. These factors also are changing the types of communication skills employees must master.
This course is designed to be accessible to students from a wide variety of educational backgrounds. It provides students with an understanding of the factors that make contemporary communication competence so difficult to master. Students will study how communication theories provide today's employees with valuable tools for improving their own and their (current or future) company's communication competence with key audiences. Additionally, as students progress through this course, they will receive substantial feedback not only on their ideas but also on their writing quality. This is a writing intensive course, so by the course's conclusion, students should demonstrate improved writing skills.
This course can be applied toward:
Textbooks and Materials
Textbooks and materials can be purchased at the CSU Bookstore unless otherwise indicated.
- Applying Communication Theory for Professional Life: A Practical Introduction, 4th Ed. (2019)
Dainton, M. and Zelley, E.D.
- Business Writing Today, 3rd Ed. (2019)
Linnea Sudduth Ward is an instructor in the Department of Journalism and Media Communication. Dr. Ward's recent research interests focus on people's communication about and perceptions of social norms across contexts like technology platforms and culture. For example, her dissertation research considered how a group of "trailing wives"--or, women who move for their partners' needs rather than their own--used social media to practice resilience.
Dr. Ward's personal academic experiences deeply influence her approach to online course instruction. Throughout her time as an undergraduate and graduate student, she completed several online courses. As a result, she is particularly passionate about integrating varied learning activities into courses, providing substantial feedback on course assignments, and clearly outlining course expectations (particularly, grading expectations). Additionally, given her personal interest in popular culture, Dr. Ward enjoys integrating movies and television shows into coursework.