This course draws on foundational theories of HRD to explain the five phases of the Analyze, Design, Develop, Implement, and Evaluate (ADDIE) framework. Using a conceptual framework of organizations, analysis and diagnosis will be explored at the organization, process, and individual/group levels. Different methods of data collection will be evaluated for their contributions to analysis and diagnosis. You will identify a performance problem or issue in an organization they are familiar with and will create a Performance Improvement Proposal that includes a financial benefits assessment.
Admission to the Organizational Learning, Performance, and Change specialization or written consent of instructor.
Textbooks and Materials
Swanson, R. A. (2007). Analysis for Improving Performance: Tools for Diagnosing Organizations and Documenting Workplace Expertise (2nd ed.). San Francisco: Berrett-Koehler Publishers. E-Book available via CSU Libraries.
Thomas J. Chermack is an Assistant Professor at Colorado State University in the Organizational Performance and Change program.
Chermack worked as a consultant with Personnel Decisions International for eight years leading efforts in training, change management initiatives, organization development interventions and high performance work team initiations. During this time he also began his path into academics. Chermack's research focuses on the process and products of scenario planning (an alternative to traditional strategic planning). This unique approach to planning was born at Royal Dutch / Shell Oil and is largely credited with the ability to anticipate and navigate fundamental market changes and shifts.
He has authored over 50 research reports, and his research has appeared in scholarly publications such as Futures, Futures Research Quarterly, Human Resource Development Review, The Academy of Strategic Management Journal, and the Journal of Leadership and Organizational Studies among others.
Dae Seok Chai
An assistant professor in the Organizational Learning, Performance, and Change (OLPC) Program, Dr. Dae Seok Chai (Ph.D., G.P.H.R) teaches courses in change leadership, organizational culture and globalization, and the neuroscience of change leadership. Before his doctoral journey at Texas A&M University, Dr. Chai designed and delivered various training programs on change management, cultural diversity, global talent development, and leadership for a large Korean conglomerate. During his doctoral studies, as a subject matter expert and training designer, he consulted with Hyundai Automobile and the Korean Ministry of Employment and Labor developing several hybrid training programs. Dr. Chai received a B.S.Ed. in Business Education from the University of Georgia, a M.Ed. in Human Resource Development (HRD) from the University of Minnesota, and a Ph.D. in HRD from Texas A&M University.
During his academic training, he was awarded several certificates: (a) Advanced Research Methods, (b) Global Professional in Human Resources, (c) College Teaching, (d) Adult Education, and (e) Georgia Educator Certificate. Dr. Chai has three research interests: expatriate effectiveness, organization change and development in an international context, and leadership in diverse cultural contexts. Within these interests, Dr. Chai has been a proactive and passionate researcher with a record of six co-authored refereed journal articles, two book chapters, and 16 peer-reviewed conference proceedings. The quality of his research was recognized by the Academy of Human Resource Development through its Cutting Edge Award. Dr. Chai is a member of the Academy of Human Resource Development where he chairs the conference’s International, Global and Cross Cultural Issues Track, and the Academy of Management where he serves as a reviewer.