This course draws on foundational theories of HRD to explain the five phases of the Analyze, Design, Develop, Implement, and Evaluate (ADDIE) framework. Using a conceptual framework of organizations, analysis and diagnosis will be explored at the organization, process, and individual/group levels. Different methods of data collection will be evaluated for their contributions to analysis and diagnosis. You will identify a performance problem or issue in an organization they are familiar with and will create a Performance Improvement Proposal that includes a financial benefits assessment.
This course can be applied towards:
Admission to the Organizational Learning, Performance, and Change specialization or written consent of instructor.
Textbook and Materials
Textbooks and materials can be purchased at the CSU Bookstore unless otherwise indicated.
- Improving Performance: How to Manage White Space on Organizational Chart (1995)
Rummler, G.A. and Brache, A.P.
Required Text. E-Book available via CSU Libraries - Swanson, R. A. (2007). Analysis for improving performance: Tools for diagnosing organizations and documenting workplace expertise (2nd ed.). San Francisco: Berrett-Koehler Publishers.