Build relationships with clients and examine current practices to diagnose organizational learning and performance issues.
Admission to the Organizational Learning, Performance, and Change specialization or written consent of instructor.
Textbooks and Materials
Textbooks and materials can be purchased at the CSU Bookstore unless otherwise indicated.
- Cases and Exercises in Organization Development and Change (2012)
- Organization Development: The Process of Leading Organizational Change, 2nd Ed. (2012)
- Practicing Organization Development: A Guide for Leading Change, 4th Ed. (2016)
Rothwell, W.J., Stavros, J.M., Sullivan, R.L., & Sullivan, A.
Jennifer Knowles, Ph.D.
Jennifer holds a Ph.D in Organizational Learning, Performance and Change from CSU’s School of Education. She has a passion for adult learning and has been teaching professionals for over 15 years.
She has extensive international organizational development experience and has been featured nationally for her recent work.
Her research interests include Women in the Workplace, Change Management, Organizational Leadership, Organizational Culture, Organizational Behavior, Traning and Development, Career Development, the Kaleidoscope Career Model, and Entrepreneurship.
Zach Mercurio, Ph.D.
Zach holds a Ph.D. in Organizational Learning, Performance, and Change from CSU's School of Education and is an organization and leadership development consultant who works with a wide variety of organizations.
His research interests include the lived experience of meaningful work, purposeful leadership, purposeful organizations, purpose in work, positive leadership, positive organizational behavior and development, fulfillment in work, organizational commitment, and organizational culture.