Individuals who communicate well, open the door for opportunities in both their career and personal life. Communication is an important soft skill that allows people to get and maintain employment. Managers and bosses around the country look for employees who communicate well with others to positively grow their work environments. This course is designed to build your understanding for what it takes to be a good communicator and to supply you with the knowledge to practice and use these skills in the workforce.
In this course, you will learn about formal and informal communication, code switching, strategies for communicating in the workplace, how to use tact and diplomacy, and how to be an advocate for yourself using communication.
By the end of this course, you will be able to:
• Identify formal and informal language.
• Select the most appropriate form of communication needed to achieve an intended outcome.
• Define code switching.
• Identify strategies for communicating with a supervisor.
Noncredit courses do not produce academic credit nor appear on a Colorado State University academic transcript.
Textbooks and Materials
All materials are supplied within the online course.
Emily Blanchard is a Michigan native, and has been an educator since 1993. She graduated from Western Michigan University with a Bachelor of Science in Education with minors in math, science, and art. Blanchard spent 15 years teaching middle school mathematics in Clark County, Nevada. She served as a member of school improvement teams, was a cross-curricular learning strategist, participated as the only elected teacher on the Nevada State Support Team for her school, mentored dozens of new teachers, and was recognized as East Region Teacher of the Year. Blanchard completed a Master of Education in Curriculum and Instruction at the University of Nevada, Las Vegas. She left the desert, moved to the mountains of Colorado, and started working for Denver Public Schools in 2008. As a member of Goodwill’s Youth Career Development Team, Blanchard has taught and developed curricula for classes that teach students job and life skills, counseled students with personal struggles, and coached high school upper-class students in identifying and pursuing their post-secondary dreams. Blanchard’s lifelong goals are to help others achieve all they can and to always be learning something new herself.